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Date Last Reviewed:
03/15/2007

Production Service Request Form Information

Production Service Request Form

The Production Service Request form is now online for your convenience.  Use the tab key or your mouse to go from field to field.  The fields will expand as necessary to accommodate your information.

When you have finished filling out the form, go to the File menu and choose Save As.  Save the form to a convenient place on your hard drive. 

Now create an e-mail message to prodcont@wpo.cso.niu.edu, and attach your form to the message. 

Production Service Request Instructions

Production Service Request Forms are required:

A. When temporary modifications are made to schedules established for production systems less than one week prior to the scheduled run date.

B. When a nonproduction system (i.e. ad hoc or priority request) requires Computer Operations intervention to control the series of execution, special handling of input/output, selection of processing prior to other workloads (e.g. file creation dependencies, assured output delivery time, special forms or job control checkout) or greater than 25K print lines.

NOTE: Production Service Requests must be submitted to the Production Machine Scheduler during normal working hours, but no later than 3pm on the requested run date. Production Control will accept sheets for emergency/priority last minute changes at all other times. Ad hoc and priority requests will be processed as time permits without interfering with scheduled production processing. All requested jobs will execute in the order listed unless otherwise specified in the job predecessor column.

To Complete the Form:

SECTION A - GENERAL INFORMATION
Identification - requestor information

Request Type -

• AD HOC processing - To run a job that is not part of an established production schedule. Must be submitted TYPRUN=HOLD (Hold Status)
• Temporary JOBTRAC production change - Request to modify an established production schedule
• Print only - Request to print special, restricted form output or request to print output greater than 25K lines
• Priority request - Request for emergency deadline processing

Service performed - These fields are completed by Computer Center staff

SECTION B - JOB PROFILE INFORMATION

Job Number - If the job has already been submitted (brackets identify change type for JOBTRAC jobs, i.e. A=ADD, D=DELETE, M=MODIFY)

Job Name - As it appears in Jobcard

Dependent Upon -

• On-line Files - P=CICSPROD, T=CICSTEST, SYSTEM=APPLICATION NAME
  (If this job uses on-line files, indicate in SECTION C which on-line files are read and which are updated. (DEFAULT=N/A)
• ADABAS - P=PROD, T=TEST, R=READ, U=READ AND UPDATE (DEFAULT=N/A)
• Read Time - Job Start time established by JOB PROFILE (DEFAULT=Production Scheduler)
• Predecessor - Prerequisite (i.e. Job Name and its acceptable CC Code/DEFAULT=0)
• Successor - Job that should run after this one

Forms Number - Forms setup number requested in job

On-call - Yes/No if problems arise (DEFAULT=No)

Job Restart - Yes/No as coded on JOBPARM card (DEFAULT=Yes)

SECTION C - JOB SPECIAL REQUIREMENTS OR PRIORITY JUSTIFICATION

Special Requirements - State special requirements of this job (e.g. priority justiciation, acceptable condition codes if other than 0000 and, if this is a database job or a job using on-line files, indicate the files to be read and/or updated.). Brackets are to be used to identify special requirements with job numbers in section B (e.g. SPECIAL REQ[1,3] will end with a CC=0004).

Turnaround Needed - Time requirement and signature (Priority Request only).

SECTION D - REMARKS

Give any other information that may be helpful in the processing of this job or jobs.