DoIT Helpdesk Problem Submission Form



Please provide the following information to submit a problem to the DoIT Helpdesk.

Please note: for urgent problems, call the Helpdesk at 815-753-8100.

* indicates a required field. Non-NIU users should enter "none" as necessary.

User Information
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University Location
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Preferred Contact Method


Problem Information
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(Please include error messages if any are received.)
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(Relevant information regarding the system experiencing the problem. For example, operating system [Windows 8.1], Network connection type [Residence Hall DSL], hardware [Linksys WPCV11 wireless adapter card] or software [Internet Explorer 11.0], web address [webmail.students.niu.edu], recent system changes [installed new service pack], etc.)
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Response Priority